My hard drive died! Please help!

Many people think that their computer is running slow because it is getting older or is ‘bogged down’ by or ‘full’ of programs and data. Often times people believe it is due to spyware, adware or a virus.

While this may be true, many times I find the problem is something entirely different. It’s the hard drive. The hard drive is where all the data is being stored on your computer. Your documents, photos, music and videos are all on the hard drive. Hard drives heat up, and most also have moving parts. Both the heat and the spinning cause the hard drive to wear out, just as a part on your car wears out.

Your data is irreplaceable unless you have a good backup. Make sure you are using a very good online backup like CrashPlan for example. See here:  CRASHPLAN Online Backup

If you don’t have a good backup and your hard drive crashes, you will need data recovery. We provide data recovery services for our clients. Don’t try to do this yourself.

Methods like ‘freezing the hard drive’ rarely work. And contrary to popular believe, hard drives are NOT sealed. Moisture can get in and will make data recovery more difficult. Software data recovery puts extreme stress on the drive and may not get your files and may make it impossible for someone who has the right equipment and skill set to do the job.

Data recovery isn’t cheap, but if your data is worth it, don’t ruin the chance of recovery by damaging the drive even more.

For data recovery, call CCW Technology at 801-410-0203 CCW Technology Data Recovery Services


2015 – The year of ransomware

Adware, spyware, malware, viruses, trojans…

It’s bad news folks. There has been a dramatic increase in ‘cyber gangs’ in the last two years. Many of them started in Russia and Eastern Europe.

Professional cyber gangs create malware and can infect your computer with a ransomware virus. Ransomware is a virus that hijacks your computer and can encrypt your files. The method of encryption is very secure and the only way to get your files back is to pay the ransom. Usually between $300-$500.

Experts have said that the cyber gangs make about $33,600 just in one day. Or, if you prefer, $12,264,000.00 per year.

A couple examples of the ransomware are CryptoLocker and CryptoWall. They have proven that there is plenty of money to be made, and now there are many more similar threats being launched at consumers these days.

Protect yourself by:

  1. Don’t open unknown attachments in emails or do a virus scan after opening them. (If you get an email from a person that contains one or more viruses, the viruses may infect files in the computer. The viruses might also send emails to people from your email address book or email folders automatically).
  2. Download files only from trusted sites. If you download a program or a data file from the Internet or other shared networks, viruses might be transferred to your computer. Sometimes the free software programs on the Internet have viruses especially if you are downloading from sources such as Torrent or Usenet newsgroups.
  3. Remember to do a virus scan for them after peripheral devices are connected to your computer. The devices such as MP3 players, USB thumb drives, memory cards or CD drives are also means of spreading viruses.

Call us for help at 801-410-0203

CCW Technology
Virus removal, adware removal, malware cleanup and more



External Backup Drives – Why they aren’t ‘all that’.

Hi Friends,

External drives, backup drives, expansion drives… There are many names for them, but what are they good for and what don’t they do very well.

I have found that many people will use an external backup drive to hold more documents, pictures or videos. Just like internal drives, when the hard drive crashes, you may lose all of your data.

Even if you are using it as a backup drive and backup drive only, you are putting your data at risk. This drive is generally in the same area as your computer. If you get a power surge, it can damage both the hard drive in your PC, as well as the external drive. If there is a fire, flood, theft, or other disaster, you can lose all of your data.

Just like your internal drive, your external drive can be infected with Malware (Adware, Viruses, Trojans, etc.). If both your original files as well as the backups are infected, you may lose all of your data.

I recommend you use an online backup service like Crashplan. Crashplan is very affordable and is a well-respected online backup company.

For more information about how to keep your data secure, please contact CCW Technology at 801-410-0203 or online at

Discounts Available

If you are in any of the following occupations, CCW Technology offers a discount on many of its computer repair services.

  • Public Safety (Police, Fire, Medical)
  • Military
  • School Teacher

You must ask for the discount at the time of drop-off. Not all services are eligible for a discount. Discounts are applied at the sole discretion of the management of CCW Technology.

Why is my computer running slow?

There can be several reasons for a computer running slow. The only way to know for sure is to have it checked by a professional.

1. Windows Updates – When you buy a new computer, it’s running fast as it was designed to work with the version of Windows that is on it at the time. As time goes by, multiple changes in the form of updates and service packs are made to the operating system. Many of these changes make the operating system bigger and slower, but are needed to patch security issues and stability issues. When you buy a new computer, don’t buy the cheapest one out there. It’s likely to become obsolete very quickly.

2. Windows Corruption – Windows can become corrupted due to many reasons. A program that didn’t install properly, a power outage without shutting down the system properly, an unstability when using a program that causes a blue screen or other crash. Many times Windows can be repaired without a fresh install.

3. Virus – viruses, adware, and spyware can cause pop-ups, slow computing, Windows corruption and more. Make sure you protect yourself with a good anti-virus, a good backup plan, and if your computer does get infected, take it to a qualified person for removal.

4- Bad Hard Drive – Most people don’t think that it’s a bad hard drive when the computer starts to run slow. But sometimes hard drives crash slowly as they build up bad sectors. If you ignore this, and don’t have a great backup plan, you are at risk for losing all of your data.

In any of these situations, it’s important to have your computer checked. Any of these problems can cause lost productivity as well as lost data.

Call CCW Technology Computer IT Services today. 801-410-0203 x2.

Why do hard drives crash?

Hard drives are no different than any other electronic and mechanical part. Consumer hard drives spin at 5,400 or 7,200 RPM’s. The distance from the drive head to the drive platter is about 40 nano meters (less than a spec of dust). Electronics heat up.

All hard drives will crash. It’s just a matter of when.

Since we don’t know when, it’s important to have a good backup strategy.

We recommend an online backup plan. Call to help us get you set up. Costs are as low as $5.00 per month.

However if your drive does crash, we can help you with data recovery as well. Call us now at 801-410-0203 to see how we can help preserve your data, or get your data back after a hard drive crash.

How did that Virus, Malware, Spyware get on my computer?

Sometimes it’s difficult to find the source of your malware, virus, spyware, adware, etc. Malwarebytes has a good article about how flash player imposters can imitate the real flash player and infect your PC.

Let us remove your viruses, malware, spyware. Call 801-410-0203 x2 now for help.

We can also help you prevent viruses!

Let us know how we can help!

Allen – 801-410-0203 x2

Wanna Earn $600 fast?

How would you like to earn $600.00? (Legally)

If you refer a business to me and they sign up for I.T. support by CCW Technology I will pay you. $30 per PC computer starting at 5 computers and a maximum payout of $600.00

5 Computer business earns you get $150
10 Computers $300
15 Computers $450
20+ Computers $600

Next time you are in a business (Dentist, CPA, Veterinary Hospital, or wherever) ask them if they need any I.T. help. If they have CCW Technology you will be cut a check after they sign up with us.

If you have a business, you will get a credit of this amount toward your account.

If one of the friends you share this with refers a business, you will get a $50 gift card to the place of your choice.

Limited time offer.