Do’s and Do not’s of Data Recovery

Stand Alone Drive Failure & Data Recovery:

  • DO NOT open your hard drive and expose the media!!! There is nothing inside that needs the attention of a common user or do-it-yourselfer. Only a qualified hard drive data recovery engineer in a certified clean room environment should ever open a drive.
  • DO NOT try to swap circuit boards on modern drives. There may be firmware/system area conflict issues that may cause major problems.
  • DO NOT put your drive in the freezer and then try to spin it up. It is possible that moisture has condensed on the media surfaces. This WILL cause head contact if it has and will destroy the drive.
  • DO NOT listen to your friends or continue to look for home remedies on the net such as the one mentioned above, seek professional help if you value the lost data.
  • DO NOT continue to power cycle a clicking or non-responsive drive; it’s not going work for you and may make the drive unrecoverable. If it should come “ready” by some chance, the possibility of it loading the OS for you, “just one more time”, is a million to one.
  • DO NOT install recovery software on the same drive/partition that you’re lost files are on, you will overwrite them with the installation.
  • DO NOT run the recovery CD/DVD furnished with your PC. Most OEM helpdesk techs Don’t care about your data; they only want the hardware back on line.
  • DO try to slave your drive into a working system to check for readiness and file system integrity. You may be able to copy your data with no problem if only the OS is corrupt or if there is a hardware issue with the original host computer.
  • DO try an undelete demo from the net to see if what you’re looking for is available for recovery, if so, purchase the tool.
  • DO seek professional help if you’re not 110% sure of what you’re doing. You can learn basic recovery procedures on an expendable system.
  • DO back up your data early and often. It’s not if, it’s when.

The dangers of Software Data Recovery

When to Use Data Recovery Software… and when to not.

When a hard drive malfunction causes your computer to crash and you lose access to valuable data, it is tempting to seek out a free data recovery software solution as an alternative to a professional data recovery service.

When used properly, data recovery software makes it easy to recover deleted files emptied from the recycle bin, files lost from formatting or corruption of a hard drive, virus infection, unexpected system shutdown or software failure.

There are many free data recovery software products to choose from that support a wide variety of hard drives and removable media. Online reviews of free data recovery software outline the features and benefits of “best in breed” products available on the market today. However, most data recovery software reviews will recommend the use of hard drive data recovery software products only if you have: a duplicate copy of all the data on your hard disk drive, when you have manually deleted files or if a virus attacked and damaged your data.

Computer data recovery software has its advantages and disadvantages. Data recovery software can locate all of the files still remaining in your unused hard disk space, but even the best data recovery software cannot fix a physically failed drive. Data recovery software reviews will warn users that the improper use of data recovery software, utility software or over the counter diagnostic tools can cause further media damage or permanent data loss.

Running disk data recovery software or RAID data recovery software on physically damaged drives is the easiest way to overwrite, corrupt or destroy your precious data forever. Data recovery software scans the media and all logical data blocks when looking for information. Repeated access to the data by data recovery software during this scanning process will often cause a sector error or more significant media damage, rendering the data unrecoverable. What began as a simple recovery from corruption or deleted files could escalate into a mechanical failure: the drive ceases to respond to the scan; the machine locks up; the read/write heads start clicking; media damage occurs; data is lost.

Tips for Using Data Recovery Software:

  1. If a drive is making scraping, tapping, clicking or humming sounds, do not attempt to install even the best data recovery software. Power down the system immediately.
  2. If the drive spins up but the motor won’t release, there could be a problem with the hard disk. Running even the best data recovery software is not recommended.
  3. Do not install data recovery softwares on the same drive from which you are trying to recover data. Installed software might actually overwrite the data you’re trying to recover.
  4. Backing up data is the only way to guarantee a complete recovery of lost files caused by hardware failure, firmware failure, media damage or file corruption. If your data is not backed up, a professional data recovery service is your best option for recovering your lost data.
  5. The first recovery attempt is the best opportunity for success, and the recovery method you choose can greatly impact the outcome. Call a professional data recovery service provider if you have lost critical data. Don’t risk losing it forever by running data recovery software.

Other methods on the internet such as freezing the hard drive or banging on the drive cause more damage to the drive as well. Contrary to popular belief, hard drives are NOT sealed. Freezing them causes moisture to get into the drive and corrosion begins almost immediately. Hitting the hard drive is likely to cause more damage, and do little to fix the issue.

If you are reading these tips, chances are you have lost something very important-and you want it back. Your next decision is critical. Our engineers use the safest methods available to insure your data is not lost from repeated recovery attempts. If you have lost data that you absolutely cannot live without, we can save it!

My hard drive died! Please help!

Many people think that their computer is running slow because it is getting older or is ‘bogged down’ by or ‘full’ of programs and data. Often times people believe it is due to spyware, adware or a virus.

While this may be true, many times I find the problem is something entirely different. It’s the hard drive. The hard drive is where all the data is being stored on your computer. Your documents, photos, music and videos are all on the hard drive. Hard drives heat up, and most also have moving parts. Both the heat and the spinning cause the hard drive to wear out, just as a part on your car wears out.

Your data is irreplaceable unless you have a good backup. Make sure you are using a very good online backup like CrashPlan for example. See here:  CRASHPLAN Online Backup

If you don’t have a good backup and your hard drive crashes, you will need data recovery. We provide data recovery services for our clients. Don’t try to do this yourself.

Methods like ‘freezing the hard drive’ rarely work. And contrary to popular believe, hard drives are NOT sealed. Moisture can get in and will make data recovery more difficult. Software data recovery puts extreme stress on the drive and may not get your files and may make it impossible for someone who has the right equipment and skill set to do the job.

Data recovery isn’t cheap, but if your data is worth it, don’t ruin the chance of recovery by damaging the drive even more.

For data recovery, call CCW Technology at 801-410-0203 CCW Technology Data Recovery Services


2015 – The year of ransomware

Adware, spyware, malware, viruses, trojans…

It’s bad news folks. There has been a dramatic increase in ‘cyber gangs’ in the last two years. Many of them started in Russia and Eastern Europe.

Professional cyber gangs create malware and can infect your computer with a ransomware virus. Ransomware is a virus that hijacks your computer and can encrypt your files. The method of encryption is very secure and the only way to get your files back is to pay the ransom. Usually between $300-$500.

Experts have said that the cyber gangs make about $33,600 just in one day. Or, if you prefer, $12,264,000.00 per year.

A couple examples of the ransomware are CryptoLocker and CryptoWall. They have proven that there is plenty of money to be made, and now there are many more similar threats being launched at consumers these days.

Protect yourself by:

  1. Don’t open unknown attachments in emails or do a virus scan after opening them. (If you get an email from a person that contains one or more viruses, the viruses may infect files in the computer. The viruses might also send emails to people from your email address book or email folders automatically).
  2. Download files only from trusted sites. If you download a program or a data file from the Internet or other shared networks, viruses might be transferred to your computer. Sometimes the free software programs on the Internet have viruses especially if you are downloading from sources such as Torrent or Usenet newsgroups.
  3. Remember to do a virus scan for them after peripheral devices are connected to your computer. The devices such as MP3 players, USB thumb drives, memory cards or CD drives are also means of spreading viruses.

Call us for help at 801-410-0203

CCW Technology
Virus removal, adware removal, malware cleanup and more



External Backup Drives – Why they aren’t ‘all that’.

Hi Friends,

External drives, backup drives, expansion drives… There are many names for them, but what are they good for and what don’t they do very well.

I have found that many people will use an external backup drive to hold more documents, pictures or videos. Just like internal drives, when the hard drive crashes, you may lose all of your data.

Even if you are using it as a backup drive and backup drive only, you are putting your data at risk. This drive is generally in the same area as your computer. If you get a power surge, it can damage both the hard drive in your PC, as well as the external drive. If there is a fire, flood, theft, or other disaster, you can lose all of your data.

Just like your internal drive, your external drive can be infected with Malware (Adware, Viruses, Trojans, etc.). If both your original files as well as the backups are infected, you may lose all of your data.

I recommend you use an online backup service like Crashplan. Crashplan is very affordable and is a well-respected online backup company.

For more information about how to keep your data secure, please contact CCW Technology at 801-410-0203 or online at

Discounts Available

If you are in any of the following occupations, CCW Technology offers a discount on many of its computer repair services.

  • Public Safety (Police, Fire, Medical)
  • Military
  • School Teacher

You must ask for the discount at the time of drop-off. Not all services are eligible for a discount. Discounts are applied at the sole discretion of the management of CCW Technology.

Why is my computer running slow?

There can be several reasons for a computer running slow. The only way to know for sure is to have it checked by a professional.

1. Windows Updates – When you buy a new computer, it’s running fast as it was designed to work with the version of Windows that is on it at the time. As time goes by, multiple changes in the form of updates and service packs are made to the operating system. Many of these changes make the operating system bigger and slower, but are needed to patch security issues and stability issues. When you buy a new computer, don’t buy the cheapest one out there. It’s likely to become obsolete very quickly.

2. Windows Corruption – Windows can become corrupted due to many reasons. A program that didn’t install properly, a power outage without shutting down the system properly, an unstability when using a program that causes a blue screen or other crash. Many times Windows can be repaired without a fresh install.

3. Virus – viruses, adware, and spyware can cause pop-ups, slow computing, Windows corruption and more. Make sure you protect yourself with a good anti-virus, a good backup plan, and if your computer does get infected, take it to a qualified person for removal.

4- Bad Hard Drive – Most people don’t think that it’s a bad hard drive when the computer starts to run slow. But sometimes hard drives crash slowly as they build up bad sectors. If you ignore this, and don’t have a great backup plan, you are at risk for losing all of your data.

In any of these situations, it’s important to have your computer checked. Any of these problems can cause lost productivity as well as lost data.

Call CCW Technology Computer IT Services today. 801-410-0203 x2.

Why do hard drives crash?

Hard drives are no different than any other electronic and mechanical part. Consumer hard drives spin at 5,400 or 7,200 RPM’s. The distance from the drive head to the drive platter is about 40 nano meters (less than a spec of dust). Electronics heat up.

All hard drives will crash. It’s just a matter of when.

Since we don’t know when, it’s important to have a good backup strategy.

We recommend an online backup plan. Call to help us get you set up. Costs are as low as $5.00 per month.

However if your drive does crash, we can help you with data recovery as well. Call us now at 801-410-0203 to see how we can help preserve your data, or get your data back after a hard drive crash.

How did that Virus, Malware, Spyware get on my computer?

Sometimes it’s difficult to find the source of your malware, virus, spyware, adware, etc. Malwarebytes has a good article about how flash player imposters can imitate the real flash player and infect your PC.

Let us remove your viruses, malware, spyware. Call 801-410-0203 x2 now for help.

We can also help you prevent viruses!

Let us know how we can help!

Allen – 801-410-0203 x2

Wanna Earn $600 fast?

How would you like to earn $600.00? (Legally)

If you refer a business to me and they sign up for I.T. support by CCW Technology I will pay you. $30 per PC computer starting at 5 computers and a maximum payout of $600.00

5 Computer business earns you get $150
10 Computers $300
15 Computers $450
20+ Computers $600

Next time you are in a business (Dentist, CPA, Veterinary Hospital, or wherever) ask them if they need any I.T. help. If they have CCW Technology you will be cut a check after they sign up with us.

If you have a business, you will get a credit of this amount toward your account.

If one of the friends you share this with refers a business, you will get a $50 gift card to the place of your choice.

Limited time offer.